FAQs
- I followed all the instructions above and I still don't see the subscription on my account. What do I do?
- How do I redeem my BabySparks Gift Card?
- What does the BabySparks Gift Card include?
- How do I purchase a BabySparks Gift Card?
- What is BabySparks?
- Who is BabySparks for?
- My baby is almost 1 year old. Can we still use BabySparks?
- How do I manage my subscription?
- How do I sync my child's program to other devices?
- What does Premium Subscription include?
- Can I share my subscription with a family member or caretaker?
- What languages does BabySparks support?
- How do I manage or update my payment information?
- I'm having trouble sharing my subscription with another user. How does this work?
- Why should I allow push notifications?
- How can I reschedule my Live Class?
- What if I have a problem connecting to a live class?
- How many people can attend a live class from my account?
- What happens if I miss a class?
- Can I cancel my live class registration?
- How do I purchase a class?
- Will I get a recording of the live class I registered for?
- Can I ask instructors a question?
- I have purchased a subscription but my activities are locked. What can I do?