1. Make sure you have a stable internet connection.
2. If you are joining from the app and having issues, try joining via a) the link emailed to you 30 minutes before the class or b) our website.
3. Try joining from a different device or try joining from babysparks.com - you can join and watch your class from any device.
Please reach out classes@babysparks.com if you encounter any other issues.